CDK Global Cyberattack Shuts Down Auto Dealer Software Nationwide
Software Provider's Systems Remain Offline After Cyberattack
CDK Global, a leading provider of retail software for the automotive industry, has confirmed that its software will likely remain offline for several days following a cyberattack on the company. The attack, which occurred earlier this week, has led to the shutdown of computer systems at auto dealers nationwide.
CDK Global's Statement on the Incident
In an emailed statement to Reuters, CDK Global confirmed that the attack has crippled workflow at dealerships across the country. The company said it is "working around the clock" to restore its systems but warned that it may take several days before they are fully operational.
Affected dealerships have reportedly resorted to manual paperwork and alternative methods to manage sales and service operations. The ongoing outage has caused significant disruptions to the auto industry, as many dealerships rely heavily on CDK Global's software for their day-to-day operations.
CDK Global is urging its customers to be patient and to contact the company's support team for any updates. The company has also advised dealerships to implement enhanced cybersecurity measures to protect their own systems.
Ongoing Impact on Auto Dealerships
As the outage continues, auto dealerships continue to report issues with their systems. Some dealerships have canceled sales and service appointments, while others have been forced to reduce their hours of operation.
The shutdown has also had a negative impact on the automotive supply chain, as some manufacturers have been unable to deliver vehicles to dealerships without the necessary software support.
Cybersecurity Concerns in the Automotive Industry
The cyberattack on CDK Global highlights the growing cybersecurity concerns in the automotive industry. As vehicles become increasingly connected and software-driven, they are becoming more susceptible to cyberattacks.
Industry experts are urging automakers and technology providers to prioritize cybersecurity measures and to invest in robust security systems to protect their systems and data.
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